Shipping policy
Shipping Policy
Last Updated: September 2026
At [Your Store Name], we are committed to delivering your orders safely and on time. Please read our shipping policy below for details about order processing and delivery.
1. Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation after placing your order.
2. Delivery Time
- Standard delivery usually takes 3–7 business days after dispatch.
- Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
- We may offer free shipping on selected orders or promotional periods.
4. Order Tracking
Once your order has been shipped, we will provide tracking details through your registered email address, phone number, or SMS/WhatsApp, where applicable.
5. Delayed or Lost Orders
While we work with reliable delivery partners, occasional delays may occur. If your order is significantly delayed or appears to be lost, please contact our customer support team so we can assist you.
6. Incorrect Address
Please make sure your shipping address and contact details are correct before placing your order. We may not be responsible for delays or additional charges caused by an incorrect or incomplete address.
7. Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs/videos of the package and product. We will review the issue and assist you according to our return/refund policy.
8. Contact Us
For any shipping-related questions, please contact us:
Email: [your email]
Phone/WhatsApp: [your phone number]
Website: [your website]
We reserve the right to update or modify this Shipping Policy at any time without prior notice.